Susan Mercer-Thornhill is a Brokerage Owner/Mortgage Broker with a Masters of Social Work and 35 years of social work experience which includes post-secondary education and career planning, employment, health, transitional housing, child welfare, criminal justice, community-based programs to children, youth and families, immigrants and newcomers to Canada, First Nations, Metis, Inuit, and individuals with a disability.
As 2020-2021 Toastmaster of the Year Susan has volunteered at Toastmasters International weekly meetings, competed and chaired at club level contests, served on the Club Executive as Sergeant-at-Arms, Division Level Guest Speaker and is currently C03 Area Director, Club Sponsor & Club Mentor with new Toastmasters International clubs.
Diversity Mortgage is led by a dynamic female entrepreneur that recognizes the financial landscape is changing. Women of diverse backgrounds, participate more actively in their financial wellbeing and asset development but still encounter the need for increased flexibility. Our goal is to support women both as mortgage associates and as customers to build their financial futures.
Mission
To provide the most responsive and high-quality financial services while using a sustainable business model that supports empowerment of women through financial independence.
Goal
Diversity Mortgage & Financial Corporation is here for a purpose. To support women through training such as low-cost in-person/online/blended education opportunities which is provided nationwide or close to where they live. We are a Social Enterprise!
What is a business with a social purpose?
Social enterprises are revenue-generating businesses with a twist. Whether operated by a non-profit organization or by a for-profit company, a social enterprise has two goals: to achieve social, cultural, community economic and/or environmental outcomes; and, to earn revenue. (BC Centre for Social Enterprise, What is a Social Enterprise? Retrieved Nov 21/2021 from https://www.centreforsocialenterprise.com/what-is-social-enterprise/ )
Through the early phase of their business development women with Diversity Mortgage & Financial Corporation will receive customized business training, mortgage specific training, how to start and operate a successful mortgage brokerage where they live in Canada through online learning platforms or in-person opportunities. Their business structure fits their life style choice (Independent, co-team, part-time, full-time)
Philosophy/Values
1.Diversity Mortgage & Financial Corporation supports the reconciliation of non-Indigenous Peoples with First Nations, Metis & Inuit through land acknowledgement.
2.Diversity Mortgage & Financial Corporation supports Mortgage Associates/Mortgage Brokers in determining their life-work balance through part-time or full-time mortgage businesses
3.Diversity Mortgage & Financial Corporation supports staff, Mortgage Associates/Mortgage Brokers life-long learning through professional development
Service Quality
Diversity Mortgage & Financial Corporation is a service organization with a social purpose, whose role is to assist customers and clients in a professional, competent, and courteous manner that displays service excellence in assisting you with your residential and commercial mortgage needs.
